Cookie Policy for Gardeners Surbiton
Gardeners Surbiton values your privacy and aims to be clear about how we use cookies on our site. This Cookie Policy explains what cookies are, how the Surbiton gardeners team uses them, and the choices you have. Please read this policy to understand the types of cookies we employ and the purpose behind performance monitoring and analytics.
What are cookies and why we use them
Cookies are small text files stored on your device by a website. The Gardeners of Surbiton and the Surbiton gardening services we provide use cookies to make the site work, improve performance, and support marketing activities. Cookies help us recognise your device and remember preferences, allowing a smoother experience when you return.
Cookies can be session-based (deleted when you close your browser) or persistent (stored for a set period). Our policy covers both types and details the categories below, so you understand which cookies are essential to the site and which are optional.
Types of cookies we use
The Surbiton garden team uses a small number of cookie categories to run and improve our services. These include:
- Essential cookies — required for core site functions such as page navigation, security, and accessing secure areas. Without these cookies, the site cannot operate properly.
- Analytics cookies — used to collect information about how visitors use the site. These help Gardeners Surbiton measure performance and understand which pages are most useful so we can make improvements.
- Marketing cookies — track visitors across websites to display relevant advertising and measure the success of marketing campaigns.
Performance monitoring is a specific purpose within analytics cookies. We use these cookies to measure load times, page responsiveness, and other technical metrics so that our Surbiton gardening services run efficiently. Performance monitoring helps us prioritise fixes that reduce delays and improve the user experience.
User control and your choices
You have multiple options to control cookies. Most browsers allow you to manage cookie settings, including deleting existing cookies, blocking third-party cookies, and disabling tracking. If you choose to block essential cookies, some site features may not work correctly.
For analytics and marketing cookies, you can opt out by adjusting your cookie preferences on the first visit or through your browser settings. Note that opting out of analytics may limit our ability to perform accurate performance monitoring and maintain or improve site speed and reliability.
How cookie control works — You can:
- Use your browser settings to delete or block cookies;
- Use privacy tools and browser extensions to opt out of tracking;
- Adjust preferences if a cookie consent banner is provided during your visit.
The Gardeners Surbiton cookie policy is designed to be straightforward: essential cookies keep the site functional, analytics cookies support performance monitoring and help us make data-driven improvements, and marketing cookies enable personalised outreach. These categories reflect common practice and help us balance functionality with respect for user privacy.
We periodically review the cookies we use and the associated retention periods to ensure they remain appropriate. The Surbiton gardeners approach focuses on minimising data collection and using analytics only for aggregated, non-identifying statistics where possible.
Changes to this policy: We may update this Cookie Policy as technology and legal requirements evolve. If substantive changes occur, we will reflect them in the policy content so visitors and customers of Gardeners Surbiton can stay informed. Continuing to use the site after changes are posted indicates acceptance of the revised terms.